Privacy policy

Who runs this site

This site is a New Zealand information and promo hub for Roobet. We describe the offers, games and banking so Kiwi players can decide for themselves. We are not Roobet, we are not part of Raw Entertainment B.V., and we are not a gambling regulator. That distinction shapes everything below: because you do not hold an account with us and cannot deposit money here, the personal data this site handles is genuinely small.

When you actually play, you do that on Roobet's own platform under Roobet's terms and privacy policy. Anything you type into their cashier, their sign-up form or their live chat is handled by them, not by us. If you want to know how the operator stores your identity documents or payment history, read the privacy policy on the Roobet site directly.

What this site collects

Visiting a web page always shares a little technical information, and this one is no different. The categories we handle are limited and, wherever possible, do not identify you personally.

• Basic analytics. Aggregated figures like page views, roughly which region a visit came from, the type of device and browser, and which pages people read most. This helps us fix broken links and write clearer guides.
• Cookies and similar storage. Small files your browser keeps so the site works smoothly and so we can measure traffic without counting the same person twice.
• Affiliate referral data. When you click a "Visit Roobet" or /go/ link, a referral cookie records that the click came from this hub, so we are credited if you later sign up.
• Anything you send us. If you email us, we keep your message and address for as long as we need to reply and nothing more.

What this site does not collect

This matters, so it gets its own list. Because there is no account system and no cashier here, whole categories of sensitive data simply never reach us.

• No gambling account details — no username, password or balance from Roobet.
• No payment or crypto wallet information, and no card or bank data.
• No identity or KYC documents, such as a passport or driver licence.
• No record of your bets, deposits, withdrawals or wins and losses.

All of that is held by Roobet once you register with them. We could not see it even if we wanted to, and we do not want to.

How cookies and affiliate tracking work

A cookie is just a small text file a website asks your browser to store. Some are strictly functional — they keep the page layout tidy and remember low-level preferences. Others are analytics cookies that count visits. The affiliate referral cookie is the one worth explaining, because it is how a free hub like this one keeps the lights on.

When you follow a link to Roobet from here, that cookie tags the visit as coming from us. If you go on to open an account, Roobet may pay us a commission. It costs you nothing extra, it does not change the offer you receive, and it does not tie your name to your play — it simply tells the operator which site sent the referral. We explain this trade openly on our disclaimer page too.

Third-party analytics and services

We use reputable third-party analytics to understand traffic in aggregate. These providers may set their own cookies and process data on servers outside New Zealand, which is normal for web tools and permitted under the Privacy Act when reasonable safeguards apply. We do not sell your data, and we do not build advertising profiles about you. Outbound links to Roobet are handled by an affiliate network whose only interest is attributing the referral click.

Data retention

We keep things only as long as they are useful. Aggregated analytics are retained for a limited period to spot trends, then rolled up or discarded. Referral cookies expire on their own after a set window, usually a matter of days or weeks. Emails you send are kept while a conversation is live and cleared out once it is resolved. We do not hoard data on the off chance it might come in handy one day.

Your choices and your rights

You are in control of most of this from your own browser. You can block or delete cookies in your browser settings, switch on a "do not track" preference, or browse in a private window so nothing persists between visits. Turning off cookies will not lock you out of reading these guides — at most, our traffic counts become a little less accurate, which we can live with.

Under the Privacy Act 2020 you can ask what personal information we hold about you, request a correction, or ask us to delete it. Since we hold so little, these requests are usually quick to resolve. If something ever goes wrong, you also have the right to raise a complaint with the Office of the Privacy Commissioner.

Children and the 18+ rule

This site, and gambling generally, is for adults only. Content here is intended for people aged 18 and over, and nothing on it is aimed at children. We do not knowingly collect information from anyone under 18. If you believe a minor has sent us details, contact us and we will remove them. Parents wanting to lock down access will find practical steps on our responsible gambling page.

Changes to this policy

Web tools change and so do the rules around them, so this policy may be updated from time to time. When it is, the revised version appears here with a fresh date. The current review date is 2026, and material changes will always be reflected on this page rather than buried elsewhere. Checking back occasionally is the simplest way to stay current.

Contact

Questions about privacy, a data request, or a correction? Reach out through the contact details published on this site and we will respond as promptly as we reasonably can. For anything about your actual Roobet account — a login problem, a withdrawal, a verification check — you will need to contact Roobet's own 24/7 support, since those records sit with the operator, not with this hub.